{"id":11203,"date":"2020-10-30T08:00:21","date_gmt":"2020-10-30T06:00:21","guid":{"rendered":"https:\/\/blogs.uef.fi\/ueflibrary\/?p=11203"},"modified":"2025-11-13T13:21:45","modified_gmt":"2025-11-13T11:21:45","slug":"hei-uusi-asiakas-hello-new-customer","status":"publish","type":"post","link":"https:\/\/blogs.uef.fi\/ueflibrary\/hei-uusi-asiakas-hello-new-customer\/","title":{"rendered":"Hei uusi asiakas | Hello new customer"},"content":{"rendered":"\n

(Please, scroll<\/span> down to read<\/span> in English.)<\/span><\/bdo><\/span><\/p>\n\n\n\n

Lukuvuosi on jo pitk\u00e4ll\u00e4<\/span> ja monet teist\u00e4 ovat<\/span>kin<\/span> olleet yhteydess\u00e4 kirjastoon tai k\u00e4yneet paikan p\u00e4\u00e4ll\u00e4. Tiedoksi ja mu<\/span>i<\/span>stin virkistykseksi kokosimme t\u00e4h\u00e4n blogitekstiin joitakin ohjeita k<\/span>i<\/span>rjaston k\u00e4ytt\u00f6\u00f6n.<\/span> <\/span><\/p>\n\n\n\n

Korona on muuttanut my\u00f6s <\/span>kirjaston<\/span> palveluja<\/span>. Valitettavasti olemme joutuneet rajoittamaan asiakkaiden oleskelua kirjastossa. Kirjasto palvelee asiakkaitaan mahdollisuuksien mukaan verkossa ja <\/span>l\u00e4hiasiakkaita<\/span>mme<\/span> kannustamme<\/span> omatoimiseen kirjaston k\u00e4ytt\u00f6\u00f6n.<\/span> <\/span><\/p>\n\n\n\n

Aiemmasta poiketen <\/span>voimme<\/span> tarjota lukupaikkoja, tietokonepaikkoja ja ryhm\u00e4ty\u00f6tiloj<\/span>a vain<\/span> hyvin rajatusti. Emme ole my\u00f6sk\u00e4\u00e4n voineet avata 24\/<\/span>7 -tiloja<\/span> entiseen tapaan. Pyrimme kuitenkin pit\u00e4m\u00e4\u00e4n kirjastoja avoinna ja siihen tarvitsemme kaikkien panosta. Sek\u00e4 kirjaston asiakkaat, ett\u00e4 henkil\u00f6kunta huolehtivat omalta osaltaan turvallisuudesta k\u00e4ytt\u00e4m\u00e4ll\u00e4 maskeja ja pit\u00e4m\u00e4ll\u00e4 yll\u00e4 turvallisuusv\u00e4lej\u00e4.  <\/span> <\/span><\/p>\n\n\n\n

Kirjasto<\/span> toimii verkossa, Joensuun ja Kuopion kampuksilla ja <\/span>KYSill\u00e4<\/span>. Saat maksutta k\u00e4ytt\u00f6\u00f6si kirjoja muistakin kuin oman kampuksen toimipisteest\u00e4 tekem\u00e4ll\u00e4 vapaana olevaan kirjaan varauksen UEF-<\/span>Primossa<\/span>. <\/span>Ota<\/span>than<\/span> kuitenkin huomioon, ett\u00e4 jos kirja l\u00f6ytyy oman kampukse<\/span>si<\/span> kirjastosta, sen varaaminen ei ole maksutonta, vaan <\/span>hyllyst\u00e4noutopalvelusta<\/span> perimme maksun. Muut kirjaston perim\u00e4t maksut l\u00f6yd\u00e4t kirjaston palveluhinnastosta<\/a>. Varaukset p\u00e4\u00e4set noutamaan itsepalveluhyllyst\u00e4 henkil\u00f6kohtaisella varaajatunnuksellasi kirjastojen aukioloaikoina. Lainaamasi kirjat voit palauttaa kampuksen palautuslaatikkoon my\u00f6s kirjastojen aukioloaikojen ulkopuolella.<\/span> <\/span><\/p>\n\n\n\n

UEF-<\/span>Primossa<\/span> voit paitsi tehd\u00e4 hakuja ja varauksia, my\u00f6s hoitaa omia asioitasi tarvitsematta k\u00e4yd\u00e4 kirjastossa paikan p\u00e4\u00e4ll\u00e4. Kirjautuneena UEF-<\/span>Primoon<\/span> voit seurata omia tietojasi, uusia lainojasi ja maksaa <\/span>kertyneet <\/span>maksut verkossa.<\/span> <\/span><\/p>\n\n\n\n

Jos olet <\/span>a<\/span>loitta<\/span>nut<\/span> opintosi et\u00e4opiskelijana<\/span> tai ole<\/span>t <\/span>avoimen yliopiston opiskelija,<\/span> on<\/span> sinulle <\/span>hy\u00f6dyllist\u00e4<\/span> tutustua <\/span>verkkosivuillamme elektronisten aineistojen et\u00e4k\u00e4yt\u00f6n<\/a><\/span> mahdollisuuksin<\/span>. Et\u00e4k\u00e4ytt\u00f6ohjeisiin tutustumisen j\u00e4lkeen<\/span> voit punnita,<\/span> onko<\/span> sinu<\/span>lla tarvetta<\/span> rekister\u00f6ity\u00e4 asiakkaaksemme<\/span> t\u00e4ss\u00e4 vaiheessa<\/span> opintojas<\/span>i<\/span>, vai riitt\u00e4\u00e4k\u00f6 sinulle suppeampi <\/span>aineistojen <\/span>k\u00e4ytt\u00f6tapa.<\/span><\/p>\n\n\n\n

S<\/span>inulla on mahdollisuus saada lainaksi painettuja kirjoja muualle Suomeen <\/span>my\u00f6s<\/span> k\u00e4ytt\u00e4m\u00e4ll\u00e4 hy\u00f6dyksesi kaukopalvelua, joka on kirjastojen v\u00e4list\u00e4 toimintaa. Kaukopalvelulainat voit pyyt\u00e4\u00e4 oman l\u00e4hikirjastosi kautta ja lainaehdot ja mahdolliset kustannukset m\u00e4\u00e4r\u00e4ytyv\u00e4t l\u00e4hikirjastosi k\u00e4yt\u00e4nt\u00f6jen mukaan. Jos olet jo lainannut kirjoja asioimalla <\/span>UEF-<\/span>kirjastossa, voit tarvittaessa palauttaa kirjat l\u00e4hett\u00e4m\u00e4ll\u00e4 ne kirjaston postilokero-osoitteeseen.<\/span> <\/span><\/p>\n\n\n\n

Ota meihin yhteytt\u00e4 heti kun sinulla on pulma, jota et osaa itse ratkaista tai kysymys, johon et ole l\u00f6yt\u00e4nyt vastausta. Vastaamme sinulle kaikilla kanavillamme<\/span>:<\/span> puhelimessa, <\/span>chatissa<\/span> ja s\u00e4hk\u00f6postissa ja tarvittaessa ohjaamme eteenp\u00e4in.<\/span> Otamme <\/span>my\u00f6s <\/span>mielell\u00e4mme vastaan palautetta<\/a> toimintamme kehitt\u00e4miseksi<\/span>.<\/span><\/p>\n\n\n\n

Ty\u00f6niloa pimenev\u00e4\u00e4n syksyyn!<\/span> <\/span><\/p>\n\n\n\n

\"Infograafi,
Infograafi opastaa ottamaan e-aineistot haltuun.<\/figcaption><\/figure>\n\n\n\n

Hello new customer<\/bdo><\/p>\n\n\n\n

How is it already almost November? So far many of you have already been in contact with the library or visited the campus libraries. In case you haven’t, we put together some instructions for library use.<\/bdo><\/p>\n\n\n\n

The corona virus situation has changed the library services as well. Unfortunately, we have had to limit the stay of customers in the library. We serve our customers online, and on site in the library we encourage self-service library use.<\/bdo><\/p>\n\n\n\n

We can only offer reading places, customer computers and group work spaces in a very limited way. Nor have we been able to open 24\/7 spaces. But we are working to keep libraries open and that is where we need everyone’s input. Both library customers and staff provide safety for their part by using masks and maintaining safe distances.<\/bdo><\/p>\n\n\n\n

The library serves online, at the Joensuu and Kuopio campuses and KUH Medical Library. You can request books for free from other than your own campus library by making a request in UEF Primo. Please note, however, that if a book is found in the library on your campus, we charge a fee for the shelf fetch service. Other fees charged by the library can be found in the library’s list of service fees<\/a>. Reserved books can be picked up from the reservation shelf  with your personal requester ID during the opening hours of the libraries. Outside opening hours b<\/span>ooks can be returned through the book drop hatches.<\/span><\/bdo><\/p>\n\n\n\n

In UEF Primo, you can not only perform searches and make reservations, but also take care of your library affairs without having to visit the library on site. Logged in to UEF Primo, you can renew loans and pay your fees online.<\/bdo><\/p>\n\n\n\n

If you have are studying from a distance, it will be useful for you to visit our website and read about the possibilities of remote access to electronic recources<\/a>. After learning about the remote access, you can weigh whether you need to register as a library customer at this stage of your studies or whether a narrower use of the materials is sufficient for you.<\/bdo><\/p>\n\n\n\n

You will also have the opportunity to loan printed books to other parts of Finland by using the interlibrary services. You can request books through your own local library and loan terms and potential costs are determined by your local library’s policies. If you have already borrowed books from the UEF Library you can return them by sending them to the library’s PO box address.<\/bdo><\/p>\n\n\n\n

Contact us as soon as you have a dilemma that you don’t know how to solve yourself or a question that you haven’t found an answer to. We will respond to you on all our channels: phone, chat and email. We are also happy to get feedback<\/a> to develop our sercives.<\/bdo><\/p>\n\n\n\n

>Good luck with your studies!<\/bdo><\/p>\n\n\n\n

\"Infographic
Infograpic helps you take over e-resources.<\/bdo><\/figcaption><\/figure>\n\n\n\n

Pirkko Kainulainen, tietopalveluneuvoja | Infomation Services Advisor<\/bdo>
Piia Pietarinen, tietopalveluneuvoja | Infomation Services Advisor<\/bdo>
Asiakaspalvelut | Customer Services<\/bdo><\/p>\n","protected":false},"excerpt":{"rendered":"

(Please, scroll down to read in English.) Lukuvuosi on jo pitk\u00e4ll\u00e4 ja monet teist\u00e4 ovatkin olleet yhteydess\u00e4 kirjastoon tai k\u00e4yneet paikan p\u00e4\u00e4ll\u00e4. Tiedoksi ja muistin virkistykseksi kokosimme t\u00e4h\u00e4n blogitekstiin joitakin ohjeita kirjaston k\u00e4ytt\u00f6\u00f6n.  Korona on muuttanut my\u00f6s kirjaston palveluja. Valitettavasti olemme joutuneet rajoittamaan asiakkaiden oleskelua kirjastossa. Kirjasto palvelee asiakkaitaan mahdollisuuksien mukaan verkossa ja l\u00e4hiasiakkaitamme kannustamme omatoimiseen […]<\/p>\n","protected":false},"author":72,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[410],"tags":[463,59,60,62,1120,132,157,158,159,176],"class_list":["post-11203","post","type-post","status-publish","format-standard","hentry","category-ajankohtaista","tag-books","tag-e-aineistot-2","tag-e-books","tag-e-kirjat","tag-electronic-collections","tag-kampuskirjastot","tag-kirjastot","tag-kirjastotila","tag-kirjat","tag-library-space"],"acf":[],"yoast_head":"\nHei uusi asiakas | Hello new customer | UEF Library<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.uef.fi\/ueflibrary\/hei-uusi-asiakas-hello-new-customer\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hei uusi asiakas | Hello new customer | UEF Library\" \/>\n<meta property=\"og:description\" content=\"(Please, scroll down to read in English.) 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